Digital accessibility involves creating websites, applications and documents in a way that is understandable and usable by as many people as possible. Applies, among others, to users who are blind, visually impaired, deaf and people with mobility or cognitive limitations.
The most important elements of accessibility
The website should have a logical structure of headers, appropriate contrast, clear form labels, alternative texts for important images and full keyboard operation. Videos should be subtitled and error messages should clearly indicate how to correct the data.
A popular point of reference is the WCAG guidelines. Accessibility increases the usability of the website, improves the quality of user experience and reduces the risk of excluding some recipients.
The most common mistakes
The most common mistake is to use Digital accessibility without adapting it to the recipient or business process. Another problem is the lack of data, too quick assessment of effects and leaving the solution without a person responsible for maintenance. Each implementation should have an owner and clear quality criteria.