Answers from company knowledge.
Access matched to each role.
AI agent for company knowledge
AI agent for company knowledge
The agent combines document search with answers to team questions. It helps find a procedure, decision or project detail and identifies the sources used. Knowledge stays linked to its version and the recipient’s permissions.
Benefits for your team
Knowledge available when it is needed
The agent can help businesses where knowledge is scattered across drives, projects and people. It reduces repetitive questions to specialists and supports onboarding. We measure time to a correct answer, usefulness of source references and the gaps identified.
Agent capabilities
Employees describe their needs in everyday language, and the agent finds relevant materials and answers with sources. It can locate procedures, project decisions and instructions.
We connect selected documents, instructions and project databases into a common search experience. Users do not need to remember a filename or the tool where information was stored.
The agent helps navigate onboarding materials, locate procedures and identify the responsible person. Answers can reflect the employee's role and onboarding stage.
It can suggest steps from the current instruction, explain company terminology and identify required documents. Employees receive help in the context of their work.
Using authorised sources, it summarises decisions, open topics and important files. Each summary has a defined scope and freshness date.
Questions without adequate answers can reach the knowledge owner. The team sees which instructions need additions, clarification or organisation.
We design document change detection, withdrawal of outdated versions and source refreshes. Update frequency depends on integration options and information importance.
We can separate general, departmental and project knowledge. Answers and retrieved passages respect the information each user may access.
What we can build for your business
Example workflow
A new employee finds the right procedure quickly
A new account manager asks how to start a project and where to find the current brief template. The agent finds the valid instruction, links to the template and explains who approves the start of work.
If documents contain conflicting procedure versions, it reports the problem instead of choosing an arbitrary answer. The process owner corrects the source, and the next update gives the team consistent information.
Data and integrations
APIs, CRM and ERP in one workflow
Sources can include instructions, files, project databases or selected CRM and ERP data. We define what to index, how to refresh it and which resources each role must not access.
Sources can include company drives, internal instructions, project databases and selected CRM or ERP data. Information does not always need to be copied into one place. Indexing and retrieval methods reflect permissions, freshness requirements and each system's capabilities.
Workflow
We select sources, information owners and update rules.
The agent finds material available to the individual user.
It returns a summary and sources, or states that the information is missing.
What this process could look like
Preparing for implementation
Preparing for implementation
We begin with one knowledge area, frequent questions and current documents. Sources need owners and rules for resolving contradictions. Useful test cases include correct answers, missing information and questions a particular department should not be able to answer through the system.
Output and oversight
Know what the agent did and why
The team gets a faster starting point for working with knowledge. An answer can link to a document or process owner. We do not design unrestricted access to all company data.
Further development
Further development
The knowledge base can supply context to sales, quotation and support agents. We can add gap reporting, answer feedback and a document-owner interface. Expansion preserves the distinction between internal knowledge and customer-facing materials.
Questions and answers
Questions about this solution
We do not need to organise the whole company at once. We select a limited, useful scope and identify current sources. Unorganised files still need ownership and version rules.
We design controlled sources and knowledge updates. Information can be withdrawn or replaced. Retention of question and answer history is agreed separately.
It should state that the available materials are insufficient, identify any partial sources and suggest the right person to contact. Assumptions should not be presented as company procedures.
We can include a link, document name and relevant passage. Users see the material only within their permissions.
We can design multilingual search and answers. We test industry terminology and check that translation preserves the meaning of procedures and decisions.
We can design for that requirement. It involves selecting a suitable model and infrastructure and checking every connection. Not every deployment option processes data locally.
The price depends on the process, data, integrations and requirements. We separate implementation costs from estimated infrastructure, model and maintenance costs. Usage limits are agreed before launch.
Choose the next element
Which process would you like an AI agent to handle?
We design custom AI agents, automation and integrations for businesses. From process audit and prototype to deployment, quality control and ongoing development.
